• Operating Models
• Documentation
• EMC & Calibration Services
• Integrated Services
• IT Services
• Systems Integration
• Systems Support
• Trainings and Instruction

The classical facilities management represents the improvement of all business processes regarding buildings and real estates. This includes the analyses of the customers requirements, establishing an adequat plans as well as supporting and consulting the customers its realization. By effectively using intelligent processes Serco reduces the costs of planning, constructing, operating, managing and maintening buildings and real estates. Serco’s services consist of the process fields technical, infrastructural, and commercial facilities management. Further more Serco persueades by our knowledge in the field of administrative services.

Infrastructural Facilities Management
Serco offers comprehensive relief in all activities and processes around real estates and beyond.

Construction Planning
As early as in the planning phase Serco accompanys her clients as consultingly when constructing or reconstructing business properties by means of recent software solutions. Thus Serco helps her customers to comprehensively utilise possible synergies with reflected decisions right from the beginning and to secure the tailor-made operation of your property in the future.

Building- und estate management
Serco professionally supervises, maintains and administrates business properties and operating sites.

Catering
Company canteen or conference and banquet services. Guest restaurant, intermediate lodging and kiosk. Serco provides optimal catering at any time.

Security, driving and reception services
Staff in reception, driving and operating service play an important role for the first impression of customer and business partners. Serco’s friendly and professional reception staff is exactly the correct filling for the key positions.

Cleaning Services
Serco’s cleaning staff provides for a proper and pleasant working atmosphere and a good impression.

Technical Facilities Management
Serco offers her customers any services neccessary to secure technical building operation.

IT and communication
Serco developes complete and individually designed IT solutions which manage the business processes promptly, transparently and flexibly.

Logistic and material management
Serco’s services in this field include exceptance of goods, inner transport, packing designed for transport, dispatch, storage and car pool management as well as purchase.

Dangerous Goods, enviroment and work protection
Serco secures a responsible enviroment management, controll observance of the regulations for work protection and work security and provide for corresponding staff training.In order to continuelly optimise Serco’s enviromental services Serco is registered in the EMAS register and applies an enviroment management according to the european comunity regulation 761/2001 and DIN EN ISO 14001.

Data protection
In order to observe the comprehensive legal regulations in this field professional support is neccessary. Serco’s services offers include for example staff training, development of interal directions and the control of technical organizational measures.

Administrative Services
With Serco’s detailled and commercial special knowledge she supplies new open areas to her customers in close partnership cooperation and by means of modern software systems.

Human Resources
Serco’s comprehensive services release human resources departments from labour intensive processes. Serco offers the possibillity to outsource of staff payrolls, time management, reporting system, company retirement insurances, staff support and staff development.

Commercial Services
Serco is a reliable partner for planning and performing commercial services. Within the frame of the german Steuerberatungsgesetz (tax advising law) Serco covers current business processes, travel cost, orders and much more.