• Operating Models
• Documentation
• EMC & Calibration Services
• Integrated Services
• IT Services
• Systems Integration
• Systems Support
• Trainings and Instruction

Serco Information Technologie -
Our Solutions garanty your success

Serco set up as on the highly dynamic IT market as a competent service provider.

Part of this spectrum of integrative services performed by Serco in Germany is consulting her customers for designing and optimizing business processes as well as planning, implementing and operating business process supporting information technologies.

Web, Workflow and New Media

Individual processes are optimally designed and supported by an individual software. Serco specialized on the development of individual software solutions. We are also specialists in:

• Client server applications as web solutions
• Multi medial data base applications
• Multi lingual applications
• Electronic spare parts catalogues
• Interactive control locating
• Distributed data bases

Logistics Engineering

For more than 30 years Serco has been supporting the Bundeswehr in IT areas. We consult and develop technical solutions which are comprehensive for the armed forces and integrate producer and software independent IT systems of the Bundeswehr.
The content-related focuses are:

• Material management
• Technical logistic support
• Maintenance and production
• Logistic management

Supply Chain Management

Serco accompanies and guides the Bundeswehr in migrating hostbased systems of processes based on SAP. The supply chains regarded by Serco in the main process of weapon and logistic industry are:

• Maintenance logistic
• Immediate repair Navy
• Rotorcrafts

Economic Standard Software (ERP Systems)

In private business area Serco has longtime project experience in conception, introduction and support of business management standard software based on SAP. Our consulters are among others certified in:

• Finance and controlling
• Project managemtn
• Business Warehouse
• Material and quality management
• Production planning and monitoring
• Sales and distribution
• E-Commerce
• ASAP

IT Services and Operation

With increasing standards of economic compatibility the reflexion of lifecycle cost has to be focused as regards IT infrastructure and its management.

Serco supports her customers in all fields of operating it systems and the involved IT services. For our customers we realize IT support across all levels in order to eliminate software and hardware problems targeting the recreation of function standby. Our service range contains:

• networks including servers under the operating systems Windows 2003/2000 and Linux as well as clients using Windows Vista / XP/ 2000
• work group solutions with Exchange 2003, documentation services (LDAP), mail servern based on IMAP4 und POP3
• Content-Management-System Typo3
• document management and file storage by means of DocuWare and EASY including ASP-solutions and SAP connection
• CAD systems SolidWorks, Pro/E and EUCLID for hardware constructions
• data base server under Oracle, Microsoft SQL-Server and MySQL
• telecommunication facilities from 5 to 1,600 extension
• Unified Messaging Services for integration of Voice Fax and mail servers
• security standards of BSI IT-basic protection, ISO 20000-1 and ISO 20000-2 as well as ISO 27001

Integrated Quality Management

Serco offers integrated quality services covering all fields requested by the customer based on the Serco owned ISO certified quality management systems. Not only analytic but also constructive services are performed as attendance for the whole process of development relating to the whole process of systems engineering.